Many crashes are caused by issues that you can resolve yourself. We recommend checking these out:
- Lack of storage (device too full): If your device has become so full of apps and data there is very little extra room left, this app may not have enough "breathing room" to run well. Try off-loading some content, such as songs, videos photos, etc.
- Lack of available memory: Before launching this game, it is a good idea to close all other running apps in the background to free up some space.
- Low bandwidth: Try again using a different connection to ensure that you have strong and stable internet access.
If you are still having issues, be sure to reach us at firstname.lastname@example.org or contact us via in-game Help Center.